There are four main technologies that make virtual offices work: The Internet, VOIP, Unified Messaging and Cloud Computing Technology. Unless you've been living under a rock, I'm sure at some point in your life you've used or heard of at least one of these forms of technology.
The Internet
Let's face it; the Internet is one form of technology that most of us cannot live without. It's a part of our everyday lives. It's a resource that 85% or more of small business owners use to run their businesses. The Internet allows us to check our email, host our websites, shop online, pay our bills and most importantly use various tools to provide services to our clients.
VOIP - What is it?
VOIP (Voice over Internet Protocol) is a technology that gives us the ability to use phone services over the Internet. As a matter of fact, traditional phone lines are slowly being phased out as small, medium and large businesses are reaping the benefits of using VOIP systems. The main benefits of using VOIP are the ability to make long distance phone calls, hold conference calls, use caller ID, call forwarding and other features that traditional telephone companies normally you charge for are available for free. Isn't that AWESOME?
Unified Messaging Systems
Unified Messaging is a technology that works with VOIP systems and is a feature that runs virtual office phone systems. Unified Messaging combines the integration of email, instant messaging, fax, voicemail, video messaging, and text messaging technologies together for storage onto a single system. For example, with traditional communications systems messages are delivered onto several types of storage systems such as Voicemail systems, Fax machines and email servers. Whereas with Unified Messaging Systems all of these different types of messages are stored in one place. This feature simplifies the user experience by giving them one place to check for messages rather than checking multiple places to retrieve messages.
Ultimately, the premise behind creating Unified Messaging Systems was to have a place where all of the above technologies can be brought together onto one platform to make communication as seamless as possible.
Cloud Computing: The Revolution
Cloud Computing Technology is taking the world by storm. You may have heard cloud computing being referred to as "The Cloud". This form of technology allows multiple servers to share resources that run various hardware and software applications over the "Internet" that can be accessed via web browsers. In essence cloud computing features web-based software and hardware applications that run over the Internet. The main benefits of using services in "The Cloud" are:
Cloud services and applications are web-based and can be accessed anytime, anywhere, 24/7 as long as you have an Internet connection from a computer, Smartphone, or tablet device
Cloud applications work with multiple Operating System platforms such as Windows, Linux and Macintosh computers
Cloud applications and services are very inexpensive and allow you to pay as you go to use them
In most cases, there is no need for you to install software or purchase hardware to use cloud services
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